Darkmode please! :)
Mandatory fields in the digital twin
Customers sometimes forget to fill in important fields in the digital twin, such as the model for the inverter. As a result, the data cannot be collected. Perhaps these fields could be marked as mandatory fields so that it is not possible to create the device without this information.
- Nov 30, 2023
Send and Receive Emails From the Ticket System
Similar to tools like Zendesk I want to be able to write free text emails to third parties from the ticket system, notify them about the status of a ticket and also receive email replies and log them in the tickets (similar to comments). That way I can collaborate with parties who don't have access to Platform or who want to...
- Oct 24, 2023
Platform: Interactive tutorial or tips and tricks
Several ways to achieve this: 1. Interactive assistant, something like 'Clippy' in Microsoft Word 2. 'Tutorial button' which would start an interactive tutorial highlighting most useful or most used functionalities 3. When a user enters some part of the platform for the first time, most useful functions can be spotlighted wit...
- Nov 8, 2023
Configuration and general usage guide as video guide (QR code on the back of loggers)
We are currently sending a 2 page installation guide with our products. Though these are simple steps to configure the logger, it might make a non tech savvy person a little anxious when it doesn't work right away. Instead, we could put a QR label on the back, which leads to our website with a video guide on how to configur...
- Nov 7, 2023
Platform: Self-Service Data Connectivity Hub
User Story As an O&M Operator of the Amperecloud Platform I want to be able to connect different data sources to my power plant without the intervention of any Amperecloud employee So that I can easily configure data sources Problem Right now we have a lot of integrations with multiple APIs, but they are all installed ad...
- Nov 2, 2023
Platform: Alarms on Master Data information
User Story As an asset manager using the Amperecloud Platform, I want to be able to keep track of all contracts related to my assets Like insurance, maitenance etc, So that I don't forget to handle them on time Description This could help asset managers to use also our platform to keep all their contracts renewed on time (e....
- Nov 2, 2023
Removing additional data labels in graphs (Monitoring)
When hovering over the graph to check values, say for Active power, it could be enough to show just the value of active power and not add info that Energy values are N/A. As energy values do show up when we hover over the energy line / bar. See image below for ref.
- Nov 8, 2023