Categories
new
  • Provides a one-click solution to reset charts in monitoring.
  • Eliminates the need to manually deactivate individual graph displays.
  • Improves efficiency, saving time and reducing frustration.

    Date: Sep. 2024
new
  • Provides an improved overview of services in a facility.
  • Easily identify technician availability by day, week, or month.
  • Switch between the traditional list view and the new calendar view.
  • Currently supports monthly view only.

    Streamlines scheduling and resource planning for facility management.

    https://knowledge.ampere.cloud/en/overview-services

    Date: Sep. 2024
new
  • Archive inverters to move them to a separate list within the digital twin.
  • Replace devices by right-clicking on an inverter and selecting Replace Device.
  • Remove the Time Since Last Contact mapping rule for replaced devices to avoid unnecessary alerts.

    Simplifies device management and ensures efficient monitoring adjustments.

    https://knowledge.ampere.cloud/en/replace-inverter-device-management

    Date: Oct. 2024
new

The Logbook provides a comprehensive way to document and track events and system actions, enhancing transparency and supporting debugging, performance monitoring, and compliance.

- Automatically records key events, such as:
Tickets: Created, closed, and reopened, including date, time, user, and ticket details.
Device Replacement: Includes date, time, user, device name, and reference.
- Enables manual creation of Exclusions and displays them with details like title, facility, type, start/end time, and notes.
- Features a dropdown for specifying exclusion types.

This feature supports traceability, error analysis, and compliance, ensuring a clear record of system activities.

https://knowledge.ampere.cloud/en/logbook

Date: Oct 2024

new
  • Provides a quick overview of the portfolio with a visual map of Germany.
  • Needle colors reflect the facility status for easy identification.
  • Needle locations are based on user-entered coordinates in the digital twin.

    Enhances portfolio monitoring with a clear, geographic view of facility statuses.

    https://knowledge.ampere.cloud/en/map-view

    Date: June 2024